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Announcing the Special Training Programmes of the 1st Quarter 2010
How to Apply | Contact Information |Back to CMRPD page
The School’s Centre for Management Research and Professional Development (CMRPD) is pleased to announce its special training programmes of the 1st quarter 2010 in the following areas:
1. Personal Branding for Today’s Business Executive/Manager(Click for details)
Date : 9 - 11 February, 2010
2. Effective Supervision in Organisations (Click for details)
Date : 9 - 11 February, 2010
3. Enterprise Risk Management (ERM) (Click for details)
Date : 16 – 18 February, 2010
4. Effective Office Management and Administration (Click for details)
Date : 16 – 18 February, 2010
5. Financial Modelling / Business Spreadsheet Applications (Click for details)
Date : 23 – 25 February, 2010
6. Effective Human Resource Management (Click for details)
Date : 23 – 25 February, 2010
7. Information Management using Databases(Click for details)
Date : 1 – 4 March, 2010
8. Financial Management for Non-Specialists (Click for details)
Date : 2 – 4 March, 2010
9. Procurement Management (Click for details)
Date : 9 – 11 March, 2010
10. Internal Audit and Control (Click for details)
Date : 9 - 11 March, 2010
11. Supply Chain Management (Click for details)
Date : 15 -18 March, 2010
12.Management of Health Care Organisations (Click for details)
Date : 16 - 18 March, 2010
13.The Role of Internal Audit in Corporate Governance (Click for details)
Date : 23 – 25 March, 2010
14.Planning and Writing a Successful Project Proposal (Click for details)
Date : 23 – 25 March, 2010
15.Negotiating Skills (Click for details)
Date : 24 – 25 March, 2010
16.Effective Leadership Management and Administration (Click for details)
Date : 30 – 1 April, 2010
17.Effective Front Desk Administration (Click for details)
Date : 31 – 1 April, 2010
Venue:
All programmes are non-residential and will be held at the Centre for Management Research and Professional Development (CMRPD), University of Ghana Business School, Legon.
Time:
8:30 a.m. - 2:00 p.m.
Contact:
Office: 021-500026 / 021-515181
Mobile: 026-5096332 / 027-7723294 / 024-2348325
Fax: 021-515171
Email: cmrpd@ug.edu.gh or cmrpd@hotmail.com
PAYMENT:-
Individual participants should pay by cash or bank draft. Corporate and public institutions may pay by bank draft or crossed cheque in the name of “University of Ghana Business School”.
2 days = GHc 250.00 ; 3 days = GHc 300.00 ; 4 days = GHc 350.00
REGISTRATION:
Registration and payment to participate in all courses must be done one week before the starting date of the course.
COURSE DESCRIPTIONS
Personal Branding for Today’s Business Executive/Manager
There is a reason why we patronise some brands. It is the same with people. People always buy people first before they buy your ideas or whatever you have to offer them. That is why it is prudent to identify your unique selling points and brand yourself so you can be a cut above the rest.
The course will give you strategies to get you noticed by talking, looking and acting the part from dealing with your subordinates’, peers to your superiors.
The target groups are: PR Officers, Corporate Affairs Executives, Business Development Managers/Executives, Supervisors
Effective Supervision in Organisations
The goal of this course is to develop the capacity of frontline and middle-level managers to effectively lead and supervise subordinates. At the core of this course is the belief that the proof of effective supervision is in the achievement of measurable results through improved performance of subordinates and fellow managers.
The target audience is: This course is designed for supervisors and frontline managers in both public and private organizations. It is expected that they have responsibilities for supervising and leading others.
Enterprise Risk Management (ERM)
The course provides executives, managers, SME operators and entrepreneurs with an understanding of how Enterprise Risk Management affects their business objectives. This interactive course introduces essential ERM principles and provides participants with a strong appreciation of the importance of a solid ERM framework to the success and long-term sustainability of their business. In the international business community, ERM has formed a pillar of corporate governance. Regulatory frameworks such as COSO, SOX and the King Codes provide legal requirements to ensure the success and sustainability of companies; in 2009, a new ISO standard, ISO 31000:2009, was introduced to provide principles and guidelines for enterprise risk management. Participants will learn to identify, evaluate and treat enterprise risks in ways that enable them to improve the success of any business – regardless of the size, type or location. The course is also designed for managers and professionals who are not directly responsible for enterprise risk management issues within their companies but would like to understand the impact of ERM on their domain within the company and improve the overall performance and sustainability of the business.
The targets groups are: Corporate executives, Managers, SME operators, Entrepreneurs, Marketing, HR, Legal, IT, Project, Technical and Production professionals who would like to understand the impact of ERM on their business.
Effective Office Management and Administration
This course is designed to meet the Office Management Needs of Organisations jockeying towards excellence in the management of the office process. It focuses on the following:
· Office and managerial role/approaches to management thinking
· Office planning and layout
· Communication in the office
· Control of office activities
· Supervision/leadership in the office
· Motivating employees
· Enhanced IT skills
The target participants are supervisors, administrative assistants and personal assistants.
Financial Modelling / Business Spreadsheet Applications
The purpose of the workshop is to improve participant's knowledge for
implementing common financial models in Microsoft Excel (2003). The topics expected to b e covered include: financial calculations, financial modeling, value at risk (Var). Other topics are standard financial models in the areas of corporate finance, financial statement simulation, portfolio problem, options, portfolio insurance, duration and immunization etc.
Participants must have basic knowledge in Microsoft Excel (2003) as well as Business & Corporate Finance.
Effective Human Resource Management
A company’s competitive advantage, and therefore its long term survival and growth in today’s global economy depend on the quality of its workforce. Employees are the most complex and critical of all the resources organisations have. The workshop will help participants to change the way they and their organisations think about the human resources function by introducing the concept of HR as “business within business”.
The course will examine the relationship between the overall management of the Organisations and the human resources management, the shared and complementary responsibilities of HR specialists and line managers in creating and managing a highly skilled and motivated work force for the economy of the 21st Century.
· Among topics to be treated are:
· Planning and Policy
· Framework of HRM
· Recruitment and selection
· Training and development
The course is designed for HR professionals, line managers, and those aspiring to be HR specialists.
Information Management using Databases
The main objective of the course is centred around the design, implementation and testing of databases and how information management techniques can help organizations get accurate and timely information for making decision
Participants will understand and be able to do the following:
1. Design a database and understand the basic terminologies of Databases such as
a. Entities, attributes and relationships
b. Primary and Foreign Keys
c. Data structures (types and sizes)
2. Implement a database using a Database Management System (DBMS) i.e. Microsoft Access to create a database to manage a basic record keeping
3. Apply Information Management techniques to give timely/accurate information for an organizational needs
Participants are required to have good knowledge in computing especially being able to use basic Microsoft Windows commands and other Applications Software like Microsoft Word, and Excel. Knowledge in Microsoft Access will be advantageous
The course is purposely designed for all IT users whose work in one way or the other involves data storage and retrieval. Main target groups are
1. Human Resource Managers/Officers
2. Accountants/Accounts Clerks/Cashiers
3. Secretaries
4. Store Assistants
5. Transport Officers and a host of others
Financial Management for Non-Specialists
This course provides managers with understanding of how finance affects their business objectives. This interactive course introduces essential financial management techniques and provides managers with a solid appreciation of corporate finance. It equips non-finance managers with comprehensive knowledge of financial principles and offers a strong foundation in financial management. Participants learn to interpret financial data in ways that enable them improve their personal effectiveness and make more comprehensive and productive corporate contributions. The course is also designed for managers and professionals who are responsible for financial issues without necessarily having a job title or qualification to match.
Learning Outcomes:
· Appreciation of the finance function
· How to read and understand financial statements
· Evaluate business performance
· Competence in planning, monitoring and controlling budget
· Better understanding of corporate financing decisions
· How to evaluate investment projects
Target Audience include:
§ Managers in key non-finance positions
§ Marketing, HR, IT, Project, Technical, Production, and Health professionals with administrative duties
§ Entrepreneurs
§ SME managers and operators
Procurement Management
Acquire the requisite procurement skills and international best practices for the efficient and effective management of the procurement life cycle in your organization.
By the end of the program, participants will be able to understand the basic rules and best practices of procurement and the prudent use of resources throughout the procurement life cycle, with the view to achieving economy, efficiency, transparency and accountability.
By the end of the program, participants will be able to
- Explain the difference between Private and Public Procurement
- Describe different procurement methods available and the basis for their application
- Describe the principles of procurement planning
- Administer a tender
- Manage Contracts
- Detect fraud and corruption in procurement
Course contents are:
· Introductory Definitions
· Procurement Cycle
· Public Procurement in Ghana
· Procurement Methods and Rules
· Procurement Planning
· Tender Administration
· Contract Management
· Ethics in Procurement
· INCOTERMS
· Selection of Consultants
The course is targeted at: Project Managers, Senior Managers and Finance Managers who supervise procurement practitioners and all managers who have responsibility of managing the supply chain.
Internal Audit and Control
Internal auditing is an internal control over all controls in the Organisation. The objective of internal auditing is to assist all members of management in the effective discharge of their responsibilities by furnishing them with analysis, appraisals, recommendations, and pertinent comments concerning activities reviewed. Internal auditing is concerned with the operational efficiency and effectiveness of all aspects and phases of business activity in which they may be of service to management (line and staff). This involves going beyond the accounting and financial records to obtain a full understanding of the operations under review.
The major internal audit activities or responsibilities covered in the course are:
Appraisal of internal controls
Compliance with internal controls
Protection of assets
Verifications
Appraisal of performance and operations
Recommendations for operating and performance improvements
Reporting an audit findings
Targeted participants are managers in charge of any operations, internal auditors, and top management. Ideally the course is of most benefit to non-audit personnel for them to appreciate the value and use of internal audit to them as an invaluable management control tool.
Supply Chain Management
This course provides tools and techniques for understanding, resolving the issues, designing and implementing better supply chain management processes and an appraisal or modern trends in supply chain management.
Course contents include:
· How do you analyse your supply chain from your customer’s viewpoint?
· How do you analyse inventory and capacity to devise a better supply chain management strategy?
· How do you decide what your manufacturing, supply, and stock strategy should be?
· What are the ten essential ingredients of adding value through your supply chain?
· What are the sic essential ingredients of control systems in supply chains?
· What are the recent trends and innovations in managing supply chains?
· How do you improve supply chain performance? What techniques are available?
· How do you communicate effectively with suppliers?
· How can IT contribute to supply chain performance?
· How do you turn your supply chain into a supply training and avoid the “Forrester effect”
· Lean and Agile Supply Chains
· Coping with Uncertainty: Reducing “Bullwhip” Behaviour in Supply Chains.
Designed for senior, middle managers and senior planners; responsible for supply chain management, demand management, production planning, purchase planning, or stock control.
Management of Health Care Organisations
The overarching development objective of this course is to provide participants with an understanding of the management functions, concepts, and principles as well as managerial roles within the context of health service organizations and their external environment. As clinicians, the course seeks to reinforce present skills and experience by applying new theories and principles that offers a highly leverage approach to the management of health care organizations. Essentially, the course is built around three mutually reinforcing objectives:
At the end of this course, participants should be able to develop deeper understanding of the processes, techniques and competencies to health services management. Additionally, they should be able to either individually or collectively identify and research into specific problems facing healthcare institutions in low income countries such as Ghana and propose practical solutions to deal with the problem.
The Role of Internal Audit in Corporate Governance
This seminar will provide participants with the key concepts and challenges related to corporate governance. The seminar explores the internal auditor’s role in helping the Board defines and implements processes to measure progress toward organizational objectives and prevent catastrophic management failure.
Internal Audit has a key governance role, as the Keeper of the Cube. Someone in the organization needs to understand and orchestrate the flows of information from all the different operational, compliance, financial reporting and even strategic initiatives – and Internal Audit is in a key, unique role to do that. The seminar is based on the COSO definition of internal control and enterprise risk management, but also explains why all definitions of risks and controls contain the same components,
Below is the course outline:
§ Corporate Governance (CG) Overview
§ CAE – The Keeper of the Cube
§ Occupational Fraud
§ Management Fraud – the Real Risk
This seminar is designed for internal auditing personnel seeking to gain a practical understanding of Corporate Governance and fraud prevention and detection procedures. The seminar is especially valuable when all the internal audit team members from an organization attend together.
If done right, improving the Corporate Governance process is the hardest project some departments will ever tackle – it deals with implementing processes that monitor the very people that run an organization from the corner offices.
Planning and Writing a Successful Project Proposal
Planning and Writing a Successful Project Proposal
Each year international aid agencies, trusts and foundations are looking for new and innovative projects to fund. A number of overseas funding agencies operating in developing countries are shifting their emphasis on to empowering local NGOs and organisations to undertake most of the planning and implementation of projects.
The person responsible for writing project proposals, appeals letters and negotiating with funding agencies to source funds for your project need to be more informed, confident, and posses the knowledge to enable him to generate a unique and universal appeal system. The numbers of organizations appealing for funds locally and from overseas are on the increase, but the sources of funds remains almost the same; what will make your appeal for funds unique and capture the attention of the fund manager.
The course will cover the following topics:
· Writing project proposals
· Principles of effective communication
· Administering the funds
· Practical examples and application guidelines
Target group: Executive Directors, Trustees & Patrons, Development Managers, Fundraising and Event Managers of NGOs, Voluntary Organisations, Clubs, Societies
Negotiation Skills
The course is to provide participants with a formal and systematic approach to negotiation with a view to developing their technique for more effective negotiating
On successful completion of the course, participants are expected to:
· understand the different negotiation approaches and tactics, including the various risks and benefits associated with each
· acquire a conceptual framework for strategising and conducting negotiations
· gain skill and confidence in dealing with challenging situations where different interests are involved
Target audience:
This course is targeted at managers, professionals and entrepreneurs with modest formal training in negotiation who negotiate with colleagues, employees, managers, clients, customers, suppliers, trade unions or government officials
Effective Leadership Management and Administration
This course is designed to meet the needs of organisations geared towards excellence in the management of the leadership process.
The course content includes:
· Introduction to Management and Administration
· The Manager as a Leader
· Leadership and managerial styles
· Matching the situation to leadership and motivation theories
· Leading people through effective communication
· Interpersonal and effective human relations in organisations
· The leaders’ role in the Quality of Working Life (QWL)
The programme is intended for managers and supervisors
Effective Front Desk Administration
In this course, participants will learn strategies for handling visitors; powerful phone skills, specific things to project an image that commands respect, appreciate their role as first line of contact, and thereby enhance their efficiency in the organisation.
The programme contents includes:
Understand your office, your role in the office, telephone finesse, handling difficult callers/visitors, assertiveness, communication skills, juggling multiple responsibilities and the priorities of more than one Boss, tracking bosses, appointments, human relations, business etiquette.
Target groups are receptionists, secretaries, front desk officers of hotels, ministries, banks, public sector institutions, corporations, etc.
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